Cancellation Policy

There will be a 50% charge of service for cancellations made within 24 hours of your appointment, and cancellations made within 12 hours of appointment will be fully charged. If you require to cancel an appointment, please call the salon and we will be happy to rearrange.

Deposits

Deposits will be taken for all new clients. Deposits for colour/cut appointments will be refunded if the appointment is cancelled at least one week before the scheduled appointment. Cancellations made within one week of the scheduled appointment will result in the deposit being non-refundable.

Deposits will be taken for all hair extensions appointments. Any deposit taken for hair extensions is non-refundable.